Last updated: January 2024
Nanjing Shuoyoujia Network Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shuoyoujia.com or use our mobile applications published on Google Play Store and Apple App Store.
We may collect personal information that you voluntarily provide to us, including but not limited to: name, email address, phone number, postal address, payment information, and other contact or demographic information.
When you access our services, we automatically collect certain information, including: IP address, device type, operating system, browser type, referring URLs, pages viewed, and other browsing behavior.
Our mobile applications may collect: device identifiers, location data, app usage statistics, crash reports, and performance data.
We use the information we collect to: provide and maintain our services; process transactions; send you technical notices and support messages; respond to your comments and questions; monitor and analyze trends and usage; detect, investigate, and prevent fraudulent transactions; and improve our products and services.
Our mobile applications integrate various advertising platforms to support free services. These ad networks may collect information to serve personalized and non-personalized advertisements.
We integrate with the following advertising platforms:
Our apps may display the following advertising formats:
We may share your information with: service providers who assist in our operations; advertising partners for ad delivery and optimization; legal authorities when required by law; business partners with your consent; and in connection with corporate transactions.
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, access controls, and regular security assessments.
Our services are not directed to children under 13 years of age (16 in the European Union). We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and adequacy decisions.
If you are located in the EU, you have the right to: access your personal data; rectify inaccurate data; erase your data ("right to be forgotten"); restrict processing; data portability; object to processing; and lodge a complaint with a supervisory authority.
California residents have the right to: know what personal information is collected; know whether personal information is sold or disclosed; say no to the sale of personal information; access their personal information; and equal service and price even if they exercise their privacy rights.
UK residents have rights similar to EU GDPR rights, including the right to access, rectification, erasure, and the right to lodge a complaint with the Information Commissioner's Office (ICO).
We comply with applicable privacy laws in all regions where we operate, including but not limited to: Canada's PIPEDA, Australia's Privacy Act, Brazil's LGPD, and Japan's APPI.
Our mobile applications comply with the privacy requirements of major app stores:
We comply with Google's Privacy Policy requirements, including proper data safety disclosure, transparent data collection practices, and user consent mechanisms as required by the Google Play Developer Program Policies.
Our apps comply with Apple's App Store Review Guidelines, including: accurate privacy nutrition labels; App Tracking Transparency requirements; and proper disclosure of data collection and third-party SDK usage.
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. We use: essential cookies for service functionality; analytics cookies to understand usage; and advertising cookies for ad delivery.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
You can: opt out of promotional communications; update your account information; delete your account; disable cookies in your browser; and exercise your regional privacy rights by contacting us.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Nanjing Shuoyoujia Network Technology Co., Ltd.
Room 305-38, Yanjiang Urban Economic Park, No. 2-1 Shangcheng Road, Yanjiang Street, Jiangbei New District
Nanjing, China
Email: support@shuoyoujia.com